Terms & Conditions


This website www.indigotribe.in is independently owned by M/s INDIGO TRIBE’S (a Company incorporated in INDIA) All names, brands, trademarks, and logos on the website are the property of M/S INDIGO TRIBE’S. All names, brands, trademarks, and logos are protected by copyright and/or registered trademarks and can only be used with permission from M/S INDIGO TRIBE’S.

By placing an order on this site, you are entering into a purchase/sale transaction with M/S INDIGO TRIBE’S an authorized online retailer for selling MASSAI’S,MAORI’S,PASHTUN’S, S.P.Q.R’S Product range in India.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of M/S INDIGO TRIBE’S. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish, or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from M/S INDIGO TRIBE’S.

indigotribe.in makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. indigotribe.in is entitled to change the content of the website at any time without preceding notice. If the website links to a third-party website, indigotribe.in makes no warranties for the content of the third-party website. These links are made for your convenience only, but it is at your own risk when you visit a third-party website. The terms and conditions shall apply to all deliveries from www.indigotribe.in to customers purchasing goods from this website.

1. Conclusion of contract

A final and binding contract has been concluded between you and M/S INDIGO TRIBE’S when your order has been confirmed by indigotribe.in & we will send an order confirmation to you by email when the order has been confirmed and shipped. The order receipt received immediately after placing the order does not constitute an order confirmation.

You are only allowed to purchase products in the www.indigotribe.in online shop if you are a private consumer, i.e., not a business customer.

2. Prices, taxes and delivery

All prices are stated inclusive of VAT and other taxes. The applicable price is the one stated here in respect of the relevant product on the date of placing of the order.

indigotribe.in reserves the right to amend any prices incorrectly stated on this website. Furthermore, indigotribe.in reserves the right to amend any prices, taxes and/or other costs stated on this website at any time, e.g. due to changes in VAT rates or other public fees and charges, increased costs or as a result of the general development in retail prices.

3. Delivery

indigotribe.in will usually accept and ship the order within 2-3 working days. The usual time of delivery from the time of dispatching the order is 5-7 working days. The delivery is subject to any unforeseen reasons beyond the company’s control and the Company shall reserve right to cancel the order in such circumstances.

indigotribe.in reserves the right to prevent persons from shopping via this website. indigotribe.in is not obliged to deliver goods which are out of stock.

Delivery charge of INR 99 will be levied on orders worth INR 1699 and below. Delivery charges are not refundable in case of such orders.

4. Right of withdrawal

You have a right to withdraw from the contract entered into without giving any reasons.

Cooling-off period

The cooling-off period is 3 days. This period is calculated as from the date on which you received the goods. If the last date when goods can be returned is a public and/or national holiday the deadline will expire on the following working day. The deadline will be observed if you send a message that you want to exercise the right of withdrawal before the deadline expires.

How do you withdraw from the contract?

If you want to withdraw from the contract, please send an unambiguous statement to us at support@indigotribe.in that you want to withdraw from this contract. In your statement, please indicate your name, physical address, phone number, email address, order number and which products you wish to return. In case your goods have been returned to us without a statement that you exercise your right of withdrawal, we will regard the return of the products as a withdrawal from the contract.


If you exercise your right to withdraw from the contract, we will refund all payments received from you, without unnecessary delay and in any event no later than 30 days after the date when we received your request to withdraw from this contract. Refunds will be credited to your original method of payment unless you have explicitly accepted otherwise. However, under special circumstances the brand reserves the right to offer a refund only as credits. In any event you will not be charged any fees as a result of the repayment.

We may withhold the repayment until we have received the goods or until you have submitted documentation that the goods have been returned, as may be appropriate.

Return of goods

You must return the goods to us without undue delay and no later than 3 days after the date when you have informed us that you want to withdraw from the contract. Withdrawal from the contract will be deemed in due time if, before expiry of the 3-day period, you have handed over the goods. To retain proof that you have withdrawn from the contract in due time, you should keep the receipt or return tracking number stating that you have handed over the goods.

PLEASE NOTE- Our Customer Care team will not be available on National and Public Holidays. In such events, do drop us an email and we will get back to you at the earliest possible.

Used/impaired goods.

You are only liable for any impairment of the value of the goods caused by other handling than what is necessary to determine the nature, quality, and function of the goods.

Specially made goods.

The right to withdraw from the contract does not apply for goods produced according to your specifications or with a clear personal touch.

5. Liability

indigotribe.in is not liable for any delays or for non-performance due to force majeure. For as long as a force majeure situation persists, indigotribe.in is relieved from performance of its obligations.

indigotribe.in liability for any and all claims is limited to an amount equal to the price of the good purchased by you.

Entire agreement

These Terms of Use constitute the entire agreement between you and indigotribe.in regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Use.

Governing law and dispute resolution

These Terms of Use shall be governed by laws of India without reference to conflict of laws principle. The Courts in Dehradun would have exclusive jurisdiction in any proceedings that arise out of these Terms of Use.

Modification of terms of use

You acknowledge and agree that indigotribe.in may, in its sole discretion, modify, add or remove any portion of these Terms of Use at any time and in any manner by posting revised Terms of Use on the Site. You may not amend or modify these Terms of Use under any circumstances. The current version of these Terms of Use is available at http://www. indigotribe.in//terms. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of this Site after any changes to the Terms of Use means you accept the changes.

Effect of termination/survival of selected provisions

Notwithstanding the expiration or earlier termination of your indigotribe.in membership, or any general legal principles to the contrary, any provision of these Terms of Use that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Use.

Grievance officer

If you have any questions or comments about these Terms of Use, please contact us by email at support@indigotribe.in. If you notice any discrepancies in the information provided to us or have any grievance against us, you may contact our Grievance Officer. The details of the Grievance Officer are as follows: support@indigotribe.in phone no.+91 7623005222