Help Center
How can I contact Inndigo Tribe’s ?
You can call us at +91 7623005222, or you can shoot us an email at: support@indigotribe.in You can also get in touch with us LIVE on www.indigotribe.in
How do I place my order ?
To place your order, follow these steps : Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference. Once you’re done, click the ‘Add To Cart’ button After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’. From there, you can either login to your existing account or simply continue as a ‘New User’ and create one. Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’
How would I know if my order has been successfully placed ?
Once your payment is authorized and your order is placed, you will receive a confirmation email from Indigo Tribe’s. You will be provided with the Order Number, details of the order and the amount you have paid.
How long will it take for my order to be delivered?
Orders in India, once shipped, are typically delivered in 4-7 business days in metros, and 4-9 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.)
Is COD available?
Yes COD is available based on serviceable PIN CODE so pls do check your area pin-code before opting for this option
What if my order is undelivered?
Don't Worry. We will deliver the product as per given time frame and you can always track your shipment as per detail given in shipping policy and you can always mail us for support@indigotribe.in
What should I do if I receive a damaged product in my order ?
Our shipments go through intensive quality check processes before they leave our factory. However, there is a slight possibility that an item could get damaged during shipment. For any assistance related to your order, please write to us at support@indigotribe.in or call us on +91 7623005222. Our customer support team will be happy to help you. Our working hours are from 10am to 6pm (Monday - Saturday). Please note that for any discrepancy with respect to delivery, we will not be able to entertain any case reported post 48 hours of the delivery.